Cookie policy

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you interact with it. We use cookies to keep you signed in, remember your settings, and improve the product.

Cookies we use

Essential cookies

These cookies are required for Praxiox to function. They handle authentication, session management, and security. Without them, you cannot sign in or use the service. These cookies cannot be disabled.

• Session cookie — Keeps you signed in while you use Praxiox. Expires when you close your browser or after your session times out.
• CSRF token — Protects against cross-site request forgery attacks. Expires with your session.

Preference cookies

These cookies remember your choices so you don't have to set them every time you visit. They are stored in your browser's local storage.

• Theme preference — Remembers whether you prefer dark or light mode.
• Workspace preference — Remembers your last-used workspace so you land in the right place.
• Locale preference — Remembers your date format and language settings.

Analytics cookies

We use anonymised, aggregated analytics to understand how Praxiox is used and to identify areas for improvement. Analytics data is never used for advertising or sold to third parties.

• Page view tracking — Helps us understand which features are used most and where users encounter friction.
• Performance monitoring — Measures page load times and error rates so we can maintain service quality.

Third-party cookies

We use a small number of trusted third-party services that may set their own cookies:

• Payment processor — Our payment provider may set cookies during the checkout process to prevent fraud and process your payment securely.
• Error monitoring — Our error tracking service may set cookies to help us identify and fix bugs.

We do not use any advertising cookies or tracking pixels. We do not participate in ad networks or retargeting programmes.

Managing cookies

You can manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device.
• Delete individual cookies or clear all cookies.
• Block cookies from specific sites or all sites.
• Set your browser to notify you when a cookie is set.

Please note that disabling essential cookies will prevent you from signing in to Praxiox. Disabling preference cookies means your settings (theme, workspace, locale) will not be remembered between sessions.

Changes to this policy

We may update this cookie policy from time to time. When we make changes, we will update the "last updated" date at the top of this page. Material changes will be communicated through the product or by email.

Contact

If you have questions about our use of cookies, contact us at support@praxiox.com.

Praxiox Ltd.
Email: support@praxiox.com